Visitor management system for a WOW experience for the customers.

A business means nothing if it cannot satisfy the customer with its services. However, this satisfaction is not only limited to the services or product but also the its visibility. It should ideally be visible in the most unique ways. It has to follow the latest trends and give the best of the vibes. Whenever a customer enters its building, the first thing he/she expects is a great looking reception, a smiling and ready to help front office staff and a good visitor management system. It can’t be a system where the visitor log books are maintained and tremendous amount of time is being taken to process a particular visitor. That’s why the organization needs a great visitor’s management system to impress the visitors; it has to add to the WOW-Factor. Further, a good visitor management system should serve its purpose and that is to provide quality services and features.

So, how can an ideal visitor management system offer a wonderful experience to the visitors? Here are the ways to this how.

1. Creating a Professional Image

We are all familiar with the statement ‘first impression is the last impression’. Whenever a visitor enters the building, there is a need to offer him/her the best version of your company. A visitor management system can do that for you. No matter what is the size of your company, you can create a professional image with the help of the management software. Use your company’s color, company logo, display products and/or services, and welcome customers with an impressive message. All these features will create a brand image and professionalism for the guests on the premises.

2. No More Waiting In Queues

Before the wonderful technology, people had to stay in line to fulfil their purposes in the offices. After the introduction of a computerized visitor’s management system, things have become easier for the guests. Instead of filling the paper forms, they can submit their details in the application that will save a lot of time. Moreover, such systems allow visitors to pre-register themselves and come straight to the front desk and do their work.

3. Better Security

A good visitor management system has functions such as grey list, alert notification, and emergency support that enables utmost security in the premises. In the case of criminal activity on the premises, the visitor management system helps everyone feel secure because the action can be taken in seconds. Besides, in the case of a calamity, the system can declare an emergency and help people get out of danger as soon as possible.

4. Improving Visitors’ Experience

Many people hate to enter the building and ask people for directions to a certain place. In this case, a visitor management system can provide a beautiful experience to the visitor. When the customer registers themselves in the system, it guides the person. Maybe it is in terms of direction to a specific room or information of a person, the system can make the customer familiar with a never-seen-before place.

5. Contactless Services To The Customers

We know how scary it has become to step out of the house during this COVID19 pandemic. But, what if the customers are served with no-contact services? The visitor management can make it happen. Whenever someone arrives at the building, they do not have to come in contact with the person but simply go for a self-registration process. After that, you are on your own and the system will do the work for you or guide you to your destination. This process is further enhanced when the visitor is able to create an appointment request in advance. If this request is approved by the employee (whom the visitor is coming to meet) then it saves time and effort for everyone involved.

We know how valuable is customer services but all you need is a superior quality visitor management system. Looking for perfect software? Look no further as the VIZSENSE system is the best when looking forward to offering outstanding customer services. Its elegant settings, marvelous features, and powerful standards will provide you with everything you were searching for.

Vijender Pandita

Vijender Pandita is Head of Technology at CELECT. He started his career as a software programmer and leads the Techno-commercial teams at CELECT currently.